A bill to amend section 258 of the Communications Act of 1934 to enhance the protections against unauthorized changes in subscriber selections of telephone service providers, and for other purposes.
Read twice and referred to the Committee on Commerce.
Congressional Research Service
Official summary
Version 00 · Introduced in Senate · Nov 7, 1997
Amends the Communications Act of 1934 to require a telecommunications carrier to verify a subscriber's selection of a telephone exchange or toll (long distance) service in written or oral form (including a voice recording), and to retain such verification in a manner and form considered appropriate by the Federal Communications Commission (FCC). Outlines verification requirements, including notification to the subscriber within five business days of an exchange or toll change. Allows a person or entity, if otherwise permitted under State law, to bring a private right of action in a State court based on a violation of subscriber selection and verification requirements, with authorized damages. Allows a State to bring a civil action in the appropriate U.S. district court on behalf of its residents. Requires the State to notify the FCC prior to any such action, and allows the FCC to intervene and file appropriate petitions for appeal. Directs the FCC to report to the Congress on the technological feasibility and practicability of permitting subscribers to authorize changes in telephone service providers by electronic means without thereby increasing the likelihood of unauthorized provider changes.
No related bills are listed in this snapshot. This does not establish whether the proposal has appeared in earlier Congresses.
Source last updated: Sep 8, 2026. Consult Congress.gov for the current record.
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