(Sec. 3) FEMA is directed to establish a pilot program for "Write Your Own" companies (companies that write and service federal standard flood insurance policies in their own name) to investigate preexisting structural conditions in properties that may result in a denial of a claim in the event of a flood loss under NFIP.
(Sec. 4) Fraud and false statements in connection with a flood insurance claim under NFIP are subject to civil enforcement, penalties, and suspension from the program. The bill directs FEMA to refer evidence of this activity to the Department of Justice.
(Sec. 5) FEMA is directed to revise the appeals process for policyholders seeking review of a flood insurance claim denial by their insurer. A decision shall be provided to the policyholder.
(Sec. 6) Claims under NFIP must be decided no later than 90 days after the claim is made. In extraordinary cases, the deadline may be extended by an additional 15 days.
(Sec. 7) This bill establishes FEMA's authority to oversee litigation conducted by Write Your Own companies regarding NFIP contracts, including expenses and litigation strategy. FEMA is authorized to substitute itself for a Write Your Own company in litigation.
(Sec. 8) FEMA may not hire in connection with NFIP any disbarred or suspended attorney.
(Sec. 9) FEMA must establish penalties for Write Your Own companies that knowingly underpay NFIP claims.
(Sec. 10) FEMA may rely upon technical assistance reports when adjusting claims made under NFIP only if the reports are final and meet applicable professional standards. Technical assistance reports must be made available to policyholders upon request when used in claim determinations.
(Sec. 11) Every policy issued under NFIP must include documents describing the type of loss covered, a summary of the costs of the policy, and an explanation of the policy's parameters.
(Sec. 12) FEMA is authorized to credit reserve funds to the National Flood Insurance Fund.
(Sec. 13) FEMA is directed to ensure sufficient staff for the Flood Insurance Advocate.
(Sec. 14) The bill establishes a Federal Flood Insurance Advisory Committee.
(Sec. 15) The bill directs federal lending regulation entities and FEMA to update interagency guidance regarding flood insurance.
(Sec. 16) The bill directs the Government Accountability Office (GAO) to report on claims adjustment practices under NFIP.
(Sec. 17) The bill directs GAO to report on NFIP coverage of earth movement and subsidence caused by flooding.