PlainBillCongress, translated.Legislation. Context. Public interest.Referred to the Subcommittee on Health.
Congressional Research Service
Version 00 · Introduced in House · May 25, 2017
Ensuring Fair Access to Veterans Healthcare Act
This bill establishes in the Veterans Health Administration an Office of the Ombudsman, which shall:
investigate and resolve complaints made by or on behalf of patients receiving medical care or hospital services at a Department of Veterans Affairs (VA) medical facility (covered patients) that relate to action, inaction, or decisions made by VA employees that may adversely affect such patients;
assist covered patients in finding patient advocates, veterans service organizations, or other similar entities to advocate for their health, safety, welfare, and rights;
ensure that covered patients have regular and timely access to Office services;
administer the reporting system provided for by this Act; and
provide training to local ombudsmen and volunteers.
The Office shall establish a reporting system to collect and analyze complaint data in order to determine how to resolve significant VA medical facility problems.
Each VA medical facility shall have a local ombudsman responsible for carrying out the duties of the Office at such location.
People & committees
Rep. Lujan Grisham, Michelle [D-NM-1] · D–NM
Legislative record
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Referred to the Subcommittee on Health.
Referred to the House Committee on Veterans' Affairs.
Introduced in House
Introduced in House
Primary sources
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Source last updated: Aug 11, 2025. Consult Congress.gov for the current record.
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