Based on business experience and knowledge, a volunteer participating in the program shall:
provide at no cost to individuals who own, or aspire to own, small business concerns personal counseling, mentoring, and coaching relating to the process of starting, expanding, managing, buying, and selling a business; and
facilitate low-cost education workshops for individuals who own, or aspire to own, small business concerns.
The SBA shall ensure that the program and each of its chapters develop and implement plans and goals to provide services more effectively and efficiently to individuals in rural areas, economically disadvantaged communities, and other traditionally underserved communities, including plans for electronic initiatives, web-based initiatives, chapter expansion, partnerships, and the development of new skills by participating volunteers.
The bill prescribes general privacy requirements for the disclosure of information of businesses assisted under such program.
The association shall:
make use of online counseling, including by webinars and an electronic mentoring platform;
study the future role of the program; and
develop a strategic plan for how the program will evolve to meet the needs of small business concerns over the next five years.